Return Policy
At Primal Fury, we stand behind the quality and integrity of our products. If you are not completely satisfied with your purchase, we are here to help.
Returns & Refunds
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:
- The item must be unused, unopened, and in its original packaging
- The return request must be submitted within 30 days of delivery
- Proof of purchase is required
Due to the nature of dietary supplements, opened or used products are not eligible for return unless they arrive damaged or defective.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it quickly with a replacement or refund.
How to Start a Return
To initiate a return, please contact our support team at [support@tryprimalfury.com] with:
- Your order number
- Reason for the return
If your return is approved, you will receive instructions on how and where to send your item.
Shipping Costs
- Customers are responsible for return shipping costs unless the item is damaged, defective, or sent in error
- Original shipping fees are non-refundable
Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Exchanges
We do not offer direct exchanges. If you need a different product, please return your item and place a new order.
Contact Us
If you have any questions about our return policy, please reach out to us at:
support@tryprimalfury.com
